Thank you for choosing EfiNet! This Shipping Policy outlines the terms and conditions related to the shipment of physical products, such as MiFi routers, purchased from our website. Please note that eSIMs are delivered digitally and do not require physical shipping.
1. Shipping Methods and Delivery Times
We offer several shipping methods for physical products, including standard and expedited shipping. The available shipping methods and estimated delivery times will be displayed at checkout. Please note that delivery times are estimates and may vary depending on the destination, weather conditions, and other factors beyond our control.
2. Shipping Costs
Shipping costs are calculated based on the weight of the product, the shipping destination, and the selected shipping method. The shipping cost will be displayed at checkout before you complete your order.
3. Order Processing Time
We strive to process and ship orders as quickly as possible. Most orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
4. Shipping Destinations
We currently ship to the countries listed on our website during the checkout process. Please ensure that your shipping address is accurate and complete to avoid delays or delivery issues. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.
5. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your shipment on the carrier’s website.
6. Customs, Duties, and Taxes
For international orders, you may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost. Please check with your local customs office for more information about these charges.
7. Lost or Damaged Shipments
If your shipment is lost or damaged in transit, please contact us immediately at support@efinet.com. We will work with the carrier to investigate the issue and resolve it as quickly as possible. Please retain all packaging materials and damaged items in case the carrier needs to inspect them.
8. Shipping Restrictions
Certain products may be subject to shipping restrictions due to regulations or carrier limitations. We will notify you if any shipping restrictions apply to your order.
9. Delivery Issues
If you experience any issues with the delivery of your order, such as delays, misdeliveries, or missing items, please contact us at support@efinet.com. We will work with the carrier to resolve the issue and ensure that you receive your order as quickly as possible.
10. Contact Us
If you have any questions about our Shipping Policy, please contact us at: support@efinet.com
